Privacy Policy
This Privacy Policy describes how your personal information is collected, used, stored, and protected when using the mobile app and web portal ("the Platform") developed and managed by GatYnsured, a brand of Getklients, in collaboration with AMB Seguros. By using the Platform, you agree to the practices described in this policy.
1. Collection of Personal and Sensitive Information
The Platform collects the following types of personal and sensitive user data:
- Login Information: Username and password provided by AMB Seguros, used to authenticate and provide secure access to the Platform.
- Policy Information: Details of insurance policies, including types of insurance (auto, health, life, surety, home), validity, insured persons, vehicles, and insured assets.
- Policy Documents: Digitized copies of insurance policies and related documents.
- Requests and Inquiries: Information related to requests for medical assistance reimbursements, report inquiries, and other policy-related interactions.
- Device Information: Technical data such as IP address, device type, operating system, and app usage patterns to enhance user experience and troubleshoot issues.
2. Use of Personal and Sensitive Information
The collected information is used exclusively for the following purposes:
- Access and Management: Allowing users to securely access and manage their insurance policies through the Platform.
- Policy Details Review: Facilitating the review of policy validity, coverage details, insured items, and digitized documents.
- Requests Processing: Handling requests for reimbursements, claims, and other policy-related services.
- User Support and Communication: Providing customer support, sending notifications regarding policy updates, and responding to user inquiries.
- Platform Improvement: Analyzing data to enhance Platform functionality, security, and user experience.
3. Sharing of Personal and Sensitive Information
Your personal and sensitive data may be shared with the following parties:
- Service Providers: Third-party service providers that assist in operating the Platform, such as cloud storage providers, customer service platforms, and technical support, under strict confidentiality agreements.
- Legal Compliance: Law enforcement, regulatory authorities, or other entities when required by law, legal process, or to protect the rights, property, or safety of GatYnsured, Getklients, AMB Seguros, or others.
- With Your Consent: Any other parties, only with your explicit consent for specific purposes.
4. Protection of Information
GatYnsured, a brand of Getklients, and AMB Seguros implement stringent security measures to protect your personal and sensitive information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data Encryption: All data is encrypted both in transit and at rest.
- SSL Certificates: Secure communication of data with SSL certificates.
- Periodic Backups: Regular cloud backups to ensure data integrity.
- Access Controls: Access to personal data is limited to authorized personnel who need the information for operational purposes and are bound by confidentiality obligations.
5. Data Retention and Deletion Policy
- Retention Period: Your personal and sensitive information is retained and safeguarded as long as you have an active policy with AMB Seguros. If you do not maintain active policies, access to the Platform will be restricted.
- Historical Data: Information may be kept as historical for up to 5 years. After this period, the data may be deleted.
- Deletion Requests: You can request the deletion of your information at any time by contacting us. We will comply with your request promptly unless the retention of your data is necessary for legal, regulatory, or legitimate business purposes.
6. Use of Cookies and Similar Technologies
The Platform’s web version uses cookies and similar technologies to:
- Enhance user experience.
- Analyze how users interact with the Platform.
- Provide personalized content and relevant information.
You can manage cookie preferences through your browser settings.
7. Updates to the Privacy Policy
GatYnsured, a brand of Getklients, and AMB Seguros may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant changes will be communicated to users via the Platform or other appropriate means. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, you can contact us at:
Email: info@getklients.com
Effective Date: August 2024.
This Privacy Policy underscores our commitment to protecting your privacy and the security of your personal and sensitive information. GatYnsured, a brand of Getklients, and AMB Seguros are dedicated to maintaining the trust of our clients and providing a secure environment for managing your insurance policies on both the mobile app and web portal.